FAQs

Welcome to the Zebaish by Dinazad FAQ section. Whether you’re shopping from Faisalabad or ordering from anywhere in Pakistan, we’ve answered some of the most common questions to make your experience smooth and enjoyable.

🛍️ Product & Order FAQs

Q1: What type of clothing does Zebaish by Dinazad offer?
We specialize in women’s Eastern wear including formal pret, casual lawn suits, festive collections, and limited-edition designer pieces.

Q2: How can I place an order?
You can place an order via:

Q3: Do you offer cash on delivery (COD)?
Yes! COD is available across Pakistan on all orders.

Q4: Can I customize my outfit?
Yes, we offer custom stitching and design modifications on select collections. Contact us directly to discuss your requirements.

🚚 Shipping & Delivery FAQs

Q5: Where do you deliver?
We deliver to all major cities in Pakistan, including Faisalabad, Lahore, Karachi, Islamabad, Rawalpindi, and beyond.

Q6: How long does delivery take?
Delivery usually takes:

  • 3–5 working days for ready-to-wear items

  • 7–10 working days for stitched or custom pieces

Q7: How much does shipping cost?
Shipping charges may vary depending on your location and order weight. We often offer free shipping on orders above a certain amount — follow our social media for current offers.

🔁 Exchange & Returns FAQs

Q8: Can I return or exchange an item?
Yes, we accept exchange requests within 3 days of delivery for unworn, tagged items. Please note: customized and stitched items are non-returnable.

Q9: What if I received the wrong or damaged product?
We're truly sorry! Please WhatsApp us within 48 hours of delivery with a photo, and we’ll arrange a replacement.

📍 Local Store & Contact FAQs

Q10: Do you have a physical store in Faisalabad?
Yes! You can visit us at:
📍 Zebaish by Dinazad, Faisalabad 38000, Punjab, Pakistan

Q11: How can I contact customer support?
Call or WhatsApp: +92 300 7283860
Email: zebaish.official92@gmail.com

💬 Didn’t find your question?

Feel free to message us directly or visit our Contact Us page. We’re here to help!